Shipping policy

WiskerWear Shipping Policy

Thank you for shopping with WiskerWear! We're committed to getting your pet's favourite products to you as quickly as possible.

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times We ship worldwide to 29 countries. Shipping rates and estimated delivery times are calculated at checkout based on your location and chosen shipping method.

International Orders For international orders, please note that import duties, taxes, and customs fees may apply upon delivery. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your order's journey.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date at [your support email]. We'll make it right.

Contact Us For any shipping enquiries, please reach out to us at onshqip2@gmail.com or visit our contact page.